"Institutional Falsification & Directory Fraud."
This audit documents a systemic failure by L.A. Care Health Plan to update its principal place of business across all public-facing and regulatory directories for over 18 months.
While L.A. Care moved its operations to 1200 W. 7th St in mid-2024, it continues to list 1055 W. 7th St as its active address on provider directories, state hearing notices, and member handbooks through 2026. This is not a clerical error; it is a structural obstruction of the administrative process.
| ID | Evidence Artifact | Link |
|---|---|---|
| Ex 2.1 | Member Handbook (2026): Still listing 1055 W 7th St. | [PDF] |
| Ex 2.2 | Provider Handbook (2026): Page 85 citing defunct HQ. | [PDF] |
| Ex 2.3 | Internal Relocation Notice (Aug 2024): Confirmed move date. | [PDF] |
| Ex 2.4 | Ghost Lobby Inspection (Jan 2026): Photos of abandoned floor. | [PDF] |
| Ex 2.5 | State Hearing Default: Notice sent to 1055 W 7th St. | [PDF] |
The false address has propagated through the following allied ecosystems, demonstrating a lack of regulatory oversight: